Refund Policy

Updated 7/29/25:

At The Candidate’s Edge, we provide instant access to career tools. Because our services are delivered digitally and immediately after purchase, all sales are final. We want you to have a great experience — and we’re here to help if something’s not right.

1. Subscription Plans

All subscription purchases are non-refundable.
Once your plan starts, you’ll have full access to the included features until the end of your billing cycle. Most of our subscriptions are for a fixed period and do not auto-renew. If your plan is set to auto-renew, you can cancel anytime by visiting My Subscriptions. Please review plan details carefully before purchase.

2. One-Time Purchases

Products like resume downloads, practice exams or interview reports are non-refundable unless explicitly mentioned in the Terms & Conditions at checkout. However, if you’re not satisfied with your purchase for any reason, please reach out to us at support@thecandidatesedge.com.

3. Billing Errors or Exceptional Cases

If you believe you were charged in error — such as a duplicate transaction — email us at support@thecandidatesedge.com within 7 days of the charge. We’ll investigate and do our best to make it right.

4. How to Cancel a Subscription

You may cancel your plan anytime from the My Subscriptions page. Canceling will end your access and does not trigger a refund for any unused time.

5. Questions or Concerns?

We’re here to help. Reach out to support@thecandidatesedge.com, and we’ll get back to you within 2 business days.